You will be able to exchange your order in 3 easy steps:

Click Here: Start an exchange or return

• To proceed with the exchange you will need to enter the order number and the email address used to make the purchase.
• Then, you will have to select those products of your order that you wish to exchange.
• Choose the logistic method that suits you best between home pick up or drop off at a delivery point.

We want to be completely transparent with you. At Beflamboyant, we believe in a sustainable and fair business model for everyone. That’s why we charge for shipping to guarantee a high-quality service and continue supporting responsible and ethical production.

By not including these costs in the product price, we avoid unnecessary markups and always offer you the best possible price.

- 5€ : Spain (Peninsula)

- 7€ : Spain (Islas Canarias, Islas Baleares, Ceuta y Melilla)

- 15€: Germany, Austria, Belgium, Bulgaria, Czech Republic, Croatia, Slovakia, Slovenia, Estonia, France, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Greece

- 22€: Denmark, Finland, Sweden, Ireland

- 30€: Switzerland, United Kingdom, Norway, Argentina, Chile, Colombia, Australia, Canada, United States, Mexico, Brazil

Shipping costs include transportation, insurance and customs clearance at origin. For deliveries to countries outside the European Union, customs duties at destination and other taxes (tariffs) are not included; It will be the recipient who will have to pay them in cash to receive the merchandise.

The recipient will be responsible for all import costs and taxes generated at the customs office of destination, whether or not the goods are delivered.

If you placed an order within the EU (including Islas Canarias, Ceuta y Melilla), you will not have to pay custom fees to receive your order. If you placed an order from outside the EU, it is possible that you need to pay custom fees. This depends on the customs laws in your country.

*From 1/1/2021 due to BREXIT, UK might probably have to pay customs for orders over 135£.

The client is responsible for the veracity of the address information provided. In the event that there is an error in the address —in whole or partially— and a second shipment is required, the customer will be responsible for the shipping cost that a second delivery may incur.