Gift Card
- You have 30 calendar days from receipt to make exchanges or returns.
- Shipping, exchanges, and returns have a cost, which will be added before confirming your purchase. You can also view them here.
FAQs
Size
How to choose my size?
On each product page, you will find a link called ‘SIZE GUIDE’. Click on that link to reveal a size guide and determine your recommended size.
Shipping
What are the shipping costs and zones?
- 5€: Spain (Península)
- 15€: Germany, Austria, Belgium, Bulgaria, Czech Republic, Croatia, Slovakia, Slovenia, Estonia, France, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Greece
- 22€: Denmark, Finland, Sweden, Ireland
- 30€: Switzerland, United Kingdom, Norway, Argentina, Chile, Colombia, Australia, Canada, United States, Mexico, Brazil
Shipping costs include transportation, insurance and customs clearance at origin. For deliveries to countries outside the European Union, customs duties at destination and other taxes (tariffs) are not included; It will be the recipient who will have to pay them in cash to receive the merchandise.
The recipient will be responsible for all import costs and taxes generated at the customs office of destination, whether or not the goods are delivered5
Do I have to pay customs or import duties?
If you placed an order within the EU, you will not have to pay custom fees to receive your order. If you placed an order from outside the EU, it is possible that you need to pay custom fees. This depends on the customs laws in your country.
*From 1/1/2021 due to BREXIT, UK might probably have to pay customs for orders over 135£.
Errors in addresses
The client is responsible for the veracity of the address information provided. In the event that there is an error in the address —in whole or partially— and a second shipment is required, the customer will be responsible for the shipping cost that a second delivery may incur.
Exchanges & Returns
How to make an exchange or return?
You will be able to exchange your order in 3 easy steps:
Click Here: Start an exchange or return
- To proceed with the exchange you will need to enter the order number and the email address used to make the purchase.
- Then, you will have to select those products of your order that you wish to exchange.
- Choose the logistic method that suits you best between home pick up or drop off at a delivery point.
Why do shipping and returns have a cost?
We want to be completely transparent with you. At Beflamboyant, we believe in a sustainable and fair business model for everyone. That’s why we charge for shipping to guarantee a high-quality service and continue supporting responsible and ethical production.
By not including these costs in the product price, we avoid unnecessary markups and always offer you the best possible price.
Care
How can I clean my Beflamboyant?
1. Remove coarse dirt (with a brush or dry cloth)
2. FOOTWEAR CLEANER (80 ml)
– Apply a generous amount of cleaner to the area or material to be cleaned.
– Gently brush the material with the cleaning brush if there is heavy dirt, or use a cloth or sponge for lighter dirt.
– If necessary, repeat the steps until the material is completely clean.
3. FOOTWEAR PROTECTOR (80 ml)
– With clean, dry shoes, spray generously from a distance of 15–20 cm and allow to air dry.
– For suede materials, brush in a single direction for a uniform finish.
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